Together for Sutton Christmas 2025 - Service Opening Hours.

020 8254 2616

Please note that the Together for Sutton Single Point of Access and partnership are closed from 1pm on 24^th  December 2025.

All Together for Sutton online referrals will be monitored throughout the holiday (29^th, 30^th and 31^st December) and any urgent referrals responded to where possible. You can complete our online referral form here.

Please note that the majority of Together for Sutton partner services will return to their usual open hours from 2^nd January 2026, with Healthwatch Sutton and Sutton Carers Centre reopening on 5^th January.

Calling a Together for Sutton partner directly?

Advocacy for All - Closed from 3pm, 24^th December.

Please note, Advocacy for All will be open as normal throughout the 29^th, 30^th and 31^st December, closed for the New Year Bank Holiday and open again from 2^nd January.

Age UK Sutton - Closed from 1pm, 24^th December.

Please note, calls outside of these hours and during the Bank Holidays will be answered by Age UK Advice Line (National Service).

Citizens Advice Sutton - Closed from 1pm, 24^th December.

Please note, online referrals will be monitored by Citizens Advice Sutton throughout the holiday (29^th, 30^th and 31^st December) and any urgent referrals responded to where possible.

Healthwatch Sutton - Limited staffing from 22^nd December, closed from 1pm, 24^th December, back open on Monday 5^th January.

Sutton Carers Centre - Closed from 8pm, Tuesday 23^rd December, back open on Monday 5^th January.

Volunteer Centre Sutton - Closed from 1pm, 24^th December.

Please note that the majority of Together for Sutton partner services will return to their usual open hours from 2^nd January 2026, with Healthwatch Sutton and Sutton Carers Centre reopening on 5^th January.

In the case of an emergency.

In the case of an emergency, please contact the Emergency Services on 999 and if you are worried about being overheard, you can make a silent call by pressing 55. The call handler will then stay silent, listen to the situation and organise the correct help.

For non-emergencies, please contact 101

For healthcare concerns, please contact 111

If you are experiencing a mental health crisis, or care for someone in crisis, please contact the Sutton Mental Health Foundation Crisis Cafe on 0800 012 9082 or visit their website for available support here. 

If you live in Kingston, Merton, Richmond, Sutton or Wandsworth and you need urgent support, you can also access the Mental Health Crisis Line on 0800 028 8000 or visit their website here. 

Young people and their parents and carers can contact the South London Partnership CAMHS (Child and Adolescent Mental Health Services) Crisis Line on 0203 228 5980 (open every day, Monday-Sunday, from 9am to 11pm). Outside of these hours, you will hear an automated message and be prompted to select your local 24hrs Mental Health Crisis Line.

You can also get urgent mental health support by calling NHS 111 and pressing 2 for Mental Health.

If you are low in mood and need to speak to someone, please contact the Samaritans on 116 123 or visit their website here.

You can also access PAPYRUS Prevention of Young Suicide Hopeline247 on 0800 068 41 41 (this service is available 24 hours a day).

Safeguarding an adult/young person.

To discuss any worries for adults or children/young people please contact the London Borough of Sutton’s Safeguarding teams on:

·   Adult’s Safeguarding Team on 020 8770 6770

·   Children’s Safeguarding Team on 020 8770 6001

·   Out of Hours Team 020 8770 5000

Food vouchers leading up to the holidays.

Should you need access to food vouchers in the lead up to Christmas and New Years, please contact Sutton Council’s Welfare Benefits Team ahead of the holidays on 020 8770 6022 or during this period, it might be best to drop your contact details in an email to the team inbox welfarereform@sutton.gov.uk and a member of the team will be back in contact with you (usually within 1 working day). This inbox will be monitored throughout the Christmas period between 9-4pm (excluding Bank Holidays). 

You can find the Welfare Benefits Team's contact details here.

Please note that services will return to business as usual on 2^nd January.

Emergency food vouchers during the holidays.

Please note that Together for Sutton's Single Point of Access will be monitoring urgent referrals throughout the holidays (29^th, 30^th and 31^st December) and will be able to issue emergency food vouchers during this time online only. You can complete our online referral form here, however please note that this is for urgent referrals only.

Should you find yourself in a crisis situation, please also note that the Sutton Mental Health Foundation's Crisis Cafe will be open and ready to support you with food vouchers during the holidays. You can contact them on 0800 012 9082 or visit their website for available support here. 

Warm Meals & Warm Spaces.

Should you need access to food cupboards or warm meals, please search the Sutton Information Hub for your closest access point here.

If you are homeless or think you will be soon, you can contact Sutton Council on 020 8770 5000 or you can email the Sutton Council Housing Advice Team here.

If your situation is an emergency, you should call and they will respond within 4 hours, whereas emails may be responded to within two working days.

Sutton Night Watch are available to support those at risk of homelessness. Please visit them at 35 Manor Road, Wallington, Surrey, SM6 0BW or call them on 020 8669 9920 where you will be able to access warm food, a warm shower, clothes and essentials 

Please note, Trinity Church Sutton is again holding a Christmas Day lunch for those who would like some company on Christmas Day! Booking is essential - please call 020 8715 0514 or email boothmalcolm15@gmail.com

Should you need access to Food Banks during the holidays, please go to the Sutton Information Hub and search for 'food'. This will allow you access to all support available that is open during the holidays. 

Please note, with some of the Food Shops, you will need to register with them first in order to get access, so please do plan ahead where possible.

Many of the Food Banks and Food Shops will be closed on the Christmas bank holidays, so please do plan ahead where possible.

Please note that the majority of services will return to business as usual on 2^nd January, however if in doubt, please contact Together for Sutton and we will try and get you to the right place 020 8254 2616.