Do you have a question and not know where to get the answer? Feeling overwhelmed, stressed or anxious and not sure who can help? Are you dealing with lots of problems and need to speak to someone who can help you to work through things step by step? Then you are not on your own. 

TfS Self-Referrals

If you live, work, study or care for someone in the London Borough of Sutton and you would like to refer yourself to TfS, please submit a self-referral here, we may be able to help you, or at the very least, point you in the right direction:

Our services are free and we won't pass your information on to anyone without your say so. 

Our referral forms will be looked at by the TfS SPA (Single Point of Access), and someone will contact you within two working days to see how best to support you. If you know who you need to speak to, it is better to go directly to them so as not to add time to your referral, and if you would like to speak to one of our TfS partners, then please click directly on their contact buttons below. 

          

We will respond to your enquiry as quickly as we can, please note that our telephone lines are open from 9am – 5pm, Monday – Friday, excluding bank holidays.

In the case of an emergency, please contact the Emergency Services on 999, or report non-emergencies to 101.

To access Sutton’s Warm Spaces, please have a look at this list here.

If you are feeling low in mood and need to speak to someone, please contact the Samaritans on 116 123.

To discuss any worries for adults or children / young people please contact the London Borough of Sutton:

• Adult’s Safeguarding Team on 020 8770 6770
• Children’s Safeguarding Team on 020 8770 6001
• Out of Hours Team 020 8770 5000

TfS Professional Referrals to TfS ONLY

If you work for a Sutton service and would like to refer someone who lives, works, studies or cares for someone in the London Borough of Sutton, please submit a professional referral here: 

TfS Professional Referrals for Benefits Form Filling Team ONLY

If your Service User needs support in completing one of the folowing benefit forms, please complete this form and it will be triaged directly by the TfS Benefits Support Team:

Personal Independance Payment (PIP)

Capability for Work Questionnaire (ESA50)

Disability Living Allowance (DLA)

Attendance Allowance (AA)

Universal Credit (UC)

Discretionary Housing Payment (DHP)

 

Please remember that personal information is important to us and we will keep it confidential. Occasions where we may need to share information are outlined in our TfS privacy and confidentiality policy here.