Our service is free and we won't pass your information on to anyone without your say so. If you live, work, study or care for someone in the London Borough of Sutton, we may be able to help you or point you in the right direction.
Our service is accessible, informative, comprehensive, and structured in a way to ensure that you only need to share your story once, and we will ensure you are directed to the most appropriate person, at the right time!
Sometimes we may not feel ready to speak to someone else about our problems, and that is OK too! If you are not quite ready to talk about things, we have put a few important links below here that didn't 'fit' into the other categories for you to visit in your own time, just in case you want to have a read about things before you speak to someone. But don't forget, TfS are here to help you unravel a situation and point you in the right direction where we can. You are not alone in Sutton!
Where can I find out more information?
Together for Sutton Single Point of Access - TfS SPA.
If you are a Sutton resident or professional and you are not sure where to get help and support from on a range of topics, please contact our TfS team to speak to someone who can help! Our TfS partners cover a wide area of information and advice, and so we are likely to be able to help you or point you in the right direction. Please complete our TfS online referral form here or call us on 020 8254 2616.
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Housing Information. |
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Debt & Benefits Information. |
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Over 50s Information. |
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Advocacy Information. |
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SEND Information. |
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Carers Information. |
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Health & Social Care Information. |
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NHS Complaints. |
The Sutton Information Hub.
Domestic abuse.
If you are experiencing domestic abuse at home, please contact the Cranstoun DASS, Sutton's domestic abuse services here:
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Please contact Cranstoun DASS, Sutton's domestic abuse services on 020 8092 7569. |
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You can email the Sutton DASS team here. |
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You can explore their website here. |
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Female drop-in One Stop Shop, Sutton Baptist Church, 21 Cheam Road, Sutton SM1 1SN. Male drop-in One Stop Shop, Masonic Hall, 9 Grove Road, Sutton SM1 1BT. |
Digital Help - FREE local computer support sessions.
Struggling to use a computer? Did you know that our Sutton libraries offer free digital help sessions for novice users who just need a little support in certain areas. Please have a look at the Sutton Libraries calendar of events here to see when your next session is being held.
And iof you are over 50 years old, Age UK Sutton also have a digital inclusion programme which aims to promote the benefits of being online, provide people with confidence and skills to be able to use devices such as smartphones, tablets, computers, and even Amazon speakers to enable people to get the most out of using online services. For more information about Age UK Sutton's Digital Sessions please click here.
Be careful of financial scams.
Please keep in mind that many commercial organisations have a financial incentive in providing expensive and often inapprropriate financial support, rather than other, more appropraite solutions. If you are not sure where to start with this one, please do not part with any more money but speak to TfS first to receive FREE, confidential and impartial support.
Friends Against Scams is a National Trading Standards Scams Team initiative which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams. Help protect yourself and others against scams by finding out more about them on the Friends Against Scams website.
If you think you have been scammed, first contact your bank, and then report it to Action Fraud on 0300 123 2040 or www.actionfraud.police.uk to help stop it happening to others. If you are in immediate danger, contact the police on 999.
Get advice and report it to Trading Standards through the Citizens Advice Consumer Service on 0808 223 1133 or at www.adviceguide.org.uk who provide free, confidential and impartial advice on consumer issues. It is important that all complaints are referred to the Citizens Advice Consumer Service as they maintain a national database of complaints that provides an invaluable source of information and intelligence to the Trading Standards Community.
To get help with scams, you can take a look at the Citizens Advice Consumer Service webpage here, or sign-up to the Which Scam alerts here.
FREE cakes for kids.
Struggling to afford a birthday cake for your child? Free Cakes for Kids is a movement of local volunteers and community groups who can help you out. For more information about the community group, please contact Lynne directly on 07890 268737, by email or through FaceBook here.
FREE school uniform & support.
Struggling to afford school uniform? Check out this site to see if your school is covered. Also worth checking in with school FaceBook groups to see when and where their next pre-loved sales will be. Uniforms are expensive, but there is help out there!
Sutton Library of Things.
Why buy when you can borrow? Hire a range of fun and useful items from Sutton Library of Things for affordable daily rates.
You can borrow DIY and gardening tools, cleaning equipment and leisure items such as a projector, speaker and party kit. Simply book online using the code SUTTONTFG and collect your item from the lockers at Sutton Library.
Groups & activities in and around Sutton.
There are many groups and activities in and around Sutton town centre. One of the best places to find these is on FaceBook, however here is a list of a few places you could start with:
Sutton Information Hub's getting out and about pages.
Age UK Sutton Activities & Events in Sutton.
Men in Sheds Sutton FaceBook page.
People Arise Now Hill House Community Centre activities for all.
People Arise Now Hill House Community Garden.
Sutton Libraries Community Clubs and Groups.
Speak Up Sutton (18+ years old with learning disabilities).
Action Voices (12 - 25 years old with learning disabilities).
You can find information and support for the Holiday Activities and Food (HAF) programme in Sutton here, as well as make bookings.
Family Hubs are also available in the London Borough of Sutton and often have activities on during the week.
Sutton Council's Things to do in Sutton directory.
Support for single parents.
Being a single parent can be hard work, but support is available, you are not alone! Take a look at Gingerbread's website here with top tips and support available.
Local support for men.
Mental Health is so important, and it is no different or less important for men! The Sutton Men in Sheds project, run by People Arise Now, provides a community space for men to connect, engage in conversation, as well as create and pursue new interests. Advice, support and signposting, facilitated by professionals, is incorporated in the group sessions for further support if needed.
You can also take a looks at People Arise Now's Men in Sheds Sutton FaceBook page and the Proper Blokes Club.
Community Volunteer Squad.
The Community Volunteer Squad is a project that connects local volunteers with residents in need, to perform basic, one-off, 'helpful tasks'. All residents' referrals come via organisations including the Together for Sutton partnership, Home-Start Sutton and Sutton Women's Centre. If you or someone you know needs support with a one-off project, please contact one of the teams to help you, or contact Volunteer Centre Sutton here directly.
Help with benefit form filling.
Volunteer Centre Sutton's Benefits Form Filling project runs in partnership with Citizens Advice Sutton and TfS. Residents are referred to meet with a trained volunteer, to help them complete vital benefits forms to access financial support. For more information on getting this support, please contact TfS or look at the Volunteer Centre Sutton project page here.
Home Fire Safety Checker - London Fire Brigade.
Please click here to get tailored advice for your home, or the home of someone you care for.
Wanting to volunteer in Sutton?
Find out more about how the Volunteer Centre Sutton can help you to find your perfect volunteering role here or give them a call on 020 8661 5900.
Sutton Repair Café.
Repair Cafés are community-centred workshops where volunteer fixers repair electrical appliances, clothing, housewares, bicycles, toys etc. Often for free, although donations are welcome. Your local Sutton Repair Cafes can be found here.
Ukrainian support.
If you are a Ukrainian Sutton resident or professional, and you are not sure where to get help and support from, please contact the Citizens Advice Sutton dedicated Ukrainian TfS team to speak to someone who can help on 07507 188321.
Якщо ви є резидентом або професіоналом українського Саттона, і ви не впевнені, де отримати допомогу та підтримку, зв’яжіться з нашою спеціалізованою командою TfS в Україні, щоб поговорити з кимось, хто може допомогти! 07507 188321.
Employment & skills.
If you need help with finding work, training, and learning new skills, the Sutton Information Hub Employment & Skills section is a great place to start your search.
LGBTQIA+ community.
Need to find a local service or group?
Look no further! If you just wanted to find a local service or see what is available in Sutton, then please take a look at the Sutton Information Hub here.
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