TfS Christmas Office Opening Hours
020 8254 2616
Please note that the TfS SPA and partnership are closed from 1pm on Tuesday 24th December 2024.
All TfS online referrals will be monitored throughout the holiday (27th, 30th and 31st December 2024) and any urgent referrals responded to where possible. You can complete our online referral form here.
Please note that all TfS partner services will return to their usual open hours from Thursday 2nd January 2025.
Calling a TfS partner directly?
Advocacy for All - Closed from 5pm Tuesday 24th December 2024.
Age UK Sutton - Closed from 1pm Tuesday 24th December 2024.
Please note, the Age UK Sutton helpline and email will be open from 9.30am - 4.30pm on 27th, 30th and 31st December 2024. Calls outside of these hours and during the Bank Holidays will be answered by Age UK Advice Line (National Service).
Citizens Advice Sutton - Closed from 1pm Tuesday 24th December 2024.
Please note, online referrals will be monitored by Citizens Advice Sutton throughout the holiday (27th, 30th and 31st December 2024) and any urgent referrals responded to where possible.
Healthwatch Sutton - Closed from 1pm Tuesday 24th December 2024.
Sutton Carers Centre - Closed from 5pm Monday 23rd December 2024.
Volunteer Centre Sutton - Closed from 1pm Tuesday 24th December 2024.
Please note that all TfS partner services will return to their usual open hours from Thursday 2nd January 2025.
In the case of an emergency
In the case of an emergency, please contact the Emergency Services on 999 and if you are worried about being overheard, you can make a silent call by pressing 55. The call handler will then stay silent, listen to the situation and organise the correct help.
For non-emergencies, please contact 101
For healthcare concerns, please contact 111
If you are experiencing a mental health crisis, please contact the Sutton Mental Health Foundation Crisis Cafe on 0800 012 9082 (between 6.30pm and 11pm throughout the Christmas period) or visit their website for available support here.
You can also access the Mental Health Trust line which is open 24/7 on 0800 028 8000 or visit their website here.
If you are low in mood and need to speak to someone, please contact the Samaritans on 116 123
To discuss any worries for adults or children/young people please contact the London Borough of Sutton’s Safeguarding teams on:
- Adult’s Safeguarding Team on 020 8770 6770
- Children’s Safeguarding Team on 020 8770 6001
- Out of Hours Team 020 8770 5000
Food Vouchers
Should you need access to food vouchers in between Christmas and New Years, please contact Sutton Council’s Welfare Benefits Team on 020 8770 6022 or you can find their details here.
When TfS is closed for the holidays, the Welfare Benefits Team are able to provide food vouchers on certain days only. Please note their open/close times here and plan ahead where possible:
Closed from 5pm 24th December 2024
Open 27th, 30th, 31st December 2024
Please note that services will return to business as usual on Thursday 2nd January 2025.
Warm Meals & Warm Spaces
Should you need access to food cupboards or warm meals, please search the Sutton Information Hub for your closest access point here.
If you are homeless or think you will be soon, you can contact Sutton Council on 020 8770 5000 or by emailing their Housing Advice Team on housingadvice@encompass-latc.co.uk.
If your situation is an emergency, you should call and they will respond within 4 hours, whereas emails may be responded to within two working days.
Sutton Night Watch are available to support those at risk of homelessness. Please visit them at 35 Manor Road, Wallington, Surrey, SM6 0BW or call them on 020 8669 9920 where you will be able to access warm food, a warm shower, clothes and essentials
Please note that Trinity Church in Sutton are hosting a community Christmas Day Lunch, to book please call 020 8643 6884 or emailing trinitychurchsutton@gmail.com.
Trinity Church Sutton are also running a “Christmas Lounge” drop-in from 27th December to New Years Day 11:30 – 2:30pm. A warm welcome, light refreshments, newspapers and board games available in the Terrace Room. Although there is no need to book, a call to check availability is recommended at this time of the year. Please contact 020 8643 6884.
Sutton Community Works Food Bank
Please note, you will need to register with Sutton Community Works first here, and be sure to note their open/close times below:
Sutton Salvation Army Food Bank
Monday 23rd 12-2pm at Salvation Army
Monday 30th 12-2pm at Salvation Army
Please note that services will return to business as usual on Friday 3rd January 2025 12-2pm.
Roundshaw Handley Page Food Bank
Monday 23rd 6-7.30pm at Handley Page
Monday 30th 6-7.30pm at Handley Page
Please note that services will return to business as usual on Thursday 2nd January 2025 (St Michael’s Wallington).
Sutton Community Works Food Shop
The Sutton Community Works Food Shop is open Friday 27th & Sat 28th December 2024 (this involves a weekly membership fee of £4).
Please note that services will return to business as usual on Thursday 2nd January 2025.
