Find an NHS service near you.
In the case of an emergency.
Please note, that in the case of an emergency, please always contact the Emergency Services on 999 and if you are worried about being overheard, you can make a silent call by pressing 55. The call handler will then stay silent, listen to the situation and organise the correct help.
For non-emergencies, please contact 101.
Health worries about children/young people/babies/pregnancy.
If you have any concerns around your child/young person and want to carry out research on symptons and ailments yourself, then the best place to start is the NHS South West London website, Healthier Together. Everything on this website has been clinically approved, and so you will always be reading the most up-to-date advice from a medical expert.
If you would prefer to speak to someone in the event of a non-emergency, please contact the NHS 111 telephone line.
Health worries about adults.
If you are concerned about your own health, or that of another adults, you can visit the NHS 111 website here to explore symptoms and recommended actions. If you would prefer to speak to someone directly, please call 111.
Local support.
The Sutton Information Hub is your best guide to local health & wellbeing services to help you stay healthy, including support for mental health and wellbeing. You can explore the Sutton Information Hub Health & Wellbeing pages here.
Alternatively, if you have a health & social question and would prefer to speak to someone directly, our TfS partners Healthwatch Sutton and Citizens Advice Sutton are able to support you here. Please contact us on 020 8254 2616 to speak to someone today.
Urgent Community Response services.
Mental health for everyone.
If you're struggling with your mental health and need support urgently, please call the emergency services on 999 and ask for help.
If you are experiencing a mental health crisis and would prefer to speak to someone locally, please contact the Sutton Mental Health Foundation Crisis Support Line on 0800 012 9082 or visit their website for available support here.
If you need to speak to someone now, please call the Samaritans on 116 123 or visit the Samaritans website here.
If you're looking for local mental health services, you can look into the following websites for more information:
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Children/Young People's mental health. |
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Adult's mental health. |
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The Sutton Information Hub is your best guide to local health & wellbeing services and advice to help you stay healthy, including support for mental health and wellbeing. You can explore the Sutton Information Hub Health & Wellbeing pages here. |
| Sutton Mental Health Foundation's Sutton Crisis Café is a non-judgemental service for people in mild to moderate mental health crisis, who just need a safe place to be and someone to listen. Open from 6:30pm to 11pm (last admission 10.30), 7 days a week, 365 days a year. Have a look at their website here for more information or call them on 0800 012 9082. If they are closed and you need crisis support, please call the Mental Health Support Line on 0800 028 8000. |
| South West London & St Georges Mental Health Trust |
| You can also access the Mental Health Trust line which is open 24/7 on 0800 028 8000 or visit their website here. |
| You can also access PAPYRUS Prevention of Young Suicide Hopeline247 on 0800 068 41 41 (this service is available 24 hours a day). |
| If you are a Carer, you can explore the Sutton Carers Centre website for mental health support here. |
| Kooth offers free wellbeing support 365 days a year for children/young people, you just need to register to get support. |
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Childline is a 24 hour help line for children and young people in the UK. Calls are free and you can text or speak to a counsellor. Their contact number is 0800 1111. |
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Papyrus is a voluntary organisation supporting teenagers and young adults who are struggling with their emotions. Their contact number is 0800 068 4141 and their online support Hope Line is https://www.papyrus-uk.org/papyrus-hopeline247/ |
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Turn2me is a free online counselling service offered by Samaritans. Alternatively, you can call the Samaritans on 116 123 or visit the Samaritans website here. |
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NSPCC offers help for adults who are concerned about a child. Their contact number is 0808 800 5000. |
| My Mental Wellness UK holds a directory of many Mental Health services across the UK, ideal for when searching for resources in other boroughs or planning a trip away in the UK and needing support. |
Start Well Sutton for expecting & new parents.
Sutton aims to provide support and guidance to expectant and new parents to achieve the best outcomes for their child from conception and throughout the first 2 years of life. For a breakdown of all support avaible in the London Borough of Sutton, please visit the Start Well Sutton hub here.
Worried about malnutrition?
Should you need access to food, food cupboards, warm meals and/or warm spaces, please search the Sutton Information Hub for your closest access point here.
Hearing loss support.
Living with hearing loss can be a challenge and have a big impact on a person’s life. Whether it is gradual or sudden, it is a loss of an important information gathering sense. Find out more here at Sensory Services Sight for Surrey.
You can also contact the Local Council's Vision & Hearing Team who may be able to help and support you through this journey.
Low vision clinic & eye sight loss.
If you have been diagnosed with low vision or eye sight loss, regardless of the stage, support is available for you at Sutton Vision. You can visit their website here or call them on 020 8409 7166.
You can also contact the Local Council's Vision & Hearing Team who may be able to help and support you through this journey.
Stop smoking support services.
Sutton Council's Public Health team have announced a new vaping resource for young people and their families, you can access these resources from their website here and you can also watch their YouTube video here.
Sutton Council also have some tips and advice on how to stop smoking along with a list of local pharmacies who can support you.
Substance and alcohol problems.
If you are wanting to change your alcohol and/or drug use in any way, Cranstoun Inspire has a range of support available for you, your family and friends. To find out more information or to self-refer please click here or call on 020 8773 9393.
Gambling problems.
Gamcare is a safe space to start talking to someone about gambling issues and seek help. You can contact their advisers over the phone on 0808 80 20 133, on WhatsApp or on live chat 24 hours a day, every day of the year.
FREE / low cost exercise programmes.
Throughout our life, we are told that we should be doing some type of physical activity every day. This can help to improve our health, reduce the risk of heart disease, strokes and can improve our general health and mental wellbeing.
There are lots of free exercise programmes available on the internet, here are some reputable ones to try first:
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You can access FREE exercise programmes here with the NHS, and specifically for those over 65 years old here. |
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You can access FREE exercise programmes here at Couch to Fitness. |
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Support for single parents.
Being a single parent can be hard work and can affect your wellbeing, but support is available, you are not alone! Take a look at Gingerbread's website here with top tips and support available.
Local support for men.
Mental Health is so important, and it is no different or less important for men! The Sutton Men in Sheds project, run by People Arise Now, provides a community space for men to connect, engage in conversation, as well as create and pursue new interests. Advice, support and signposting, facilitated by professionals, is incorporated in the group sessions for further support if needed.
You can also take a looks at People Arise Now's Men in Sheds Sutton FaceBook page.
Caring for someone.
Caring can be rewarding, but it can also be tough, frustrating and exhausting. That means you need to look after yourself too or else your health and wellbeing could suffer. If you are a carer, please contact our TfS partner, Sutton Carers Centre, for information, advice and support.
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If you are a Carer and need support, please visit the Sutton Carers Centre Contact Us page to identify the correct contact details or try their general enquiries line on 020 8296 5611. |
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You can email the Sutton Carers Centre Enquiries team here. |
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You can explore their website here or find specific information around the Sutton Carers Centre Support Groups here. |
Have your say with Healthwatch Sutton.
NHS, health & social care complaints.
Health & social care services are so important in our everyday lives, and we are lucky to have a National Health Service, however, sometimes, things can go wrong and we need a space to make complaints impartially and confidentially.
If you would like to speak to someone about NHS Complaints, please see the following local contact details for FREE support:
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please contact TfS on 020 8254 2616 and select option 6 to speak to Advocacy for All. Or you can call them direct on 0345 310 1812. |
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You can email the TfS Sutton NHS Complaints team here, please note this service is delivered by Advocacy for All. |
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You can explore their website here. |
You can also make a complaint to the Healthcare Commissioner, for more information around NHS policies, please visit their website here.
Money matters.
Are you living with long-term health and wellbeing conditions? You may be eligible for benefits and concessions to help you through this period of time.
If you would prefer to speak to someone about health and disability benefits you may be entitled to, please contact TfS for more support.
Safeguarding an older person.
If you are worried about an older person or worried about them being abused, you can read about local policies here, or if needed, you can report this to Adult Social Services through their safeguarding online form here.
Safeguarding a child/young person.
If you are worried about a child/young person, you can read about local policies here, or if needed, you can report this to the Local Safeguarding Children Partnership in Sutton here.
Need to find a local service or group?
Look no further! If you just wanted to find a local service or see what is available in Sutton, then please take a look at the Sutton Information Hub here.
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